rosinettitiling.com values the protection of customer personal information and privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when providing services such as tiling, bathroom and kitchen renovations, natural stone installation, and the supply of related materials.
- Information Collection
We may collect your name, email address, contact number, information regarding your property or project, order details, and payment transaction records when you contact us via rosinettitiling.com, request a project quote, submit service inquiries, or make payments.
- Use of Information
The information we collect is primarily used to:
Respond to inquiries and provide project quotes.
Coordinate construction schedules, material supplies, and order progress.
Process payments, refunds, and customer service requests.
Maintain transaction records, fulfill contractual obligations, and comply with applicable laws and regulations.
Prevent fraud and ensure the security of the website and transactions.
- Protection of Payment Information
The website may use third-party payment services, such as Stripe, to process online payments. Payment information is handled in accordance with the security protocols of the respective payment service providers. We do not retain or process complete bank card details beyond what is necessary for actual business operations. Please refer to the privacy policies of the respective payment service providers for details on how payment data is handled.
- Information Sharing
We do not sell customers’ personal information. We may share necessary information with payment processors, relevant service providers, or technical service providers when required to deliver our services, or disclose information when legally required or necessary to protect our legitimate interests.
- Information Retention and Security
We retain personal information only for as long as necessary to fulfill business purposes, process transactions, resolve disputes, and meet legal or financial record-keeping requirements. We implement reasonable measures to prevent unauthorized access, disclosure, alteration, or loss of information.
- Cookies and Website Technology
rosinettitiling.com may use cookies or similar technologies to ensure the proper functioning of the website, improve the user experience, and analyze website usage. You can manage or restrict cookies through your browser settings, though doing so may affect the functionality of certain parts of the website.
- Your Privacy Rights
Under applicable data protection laws, you may have the right to request access to, correction of, or deletion of your personal information; to restrict or object to certain processing activities; and, where applicable, to request data portability. We will handle such requests in accordance with the law.
- Third-Party Services
When you use third-party payment or other external services via this website, those services may process your information in accordance with their own privacy policies. We recommend that you review the relevant policies before using such services.
- Updates to the Privacy Policy
We may update this Privacy Policy in response to business or legal requirements. Updated terms will be posted on the rosinettitiling.com website and will take effect from the date of posting.